Long Term Care Ombudsman Honored For Ten Years of Service

One woman has been honored as an elder advocate after she got proactive after he mother's experiences in a a nursing home. As her mother aged, she had concerns about the the nursing home's sanitary practices, food and privacy, but she didn’t know her rights and was unsure how to safeguard her loved ones. The woman used her experience to venture into a volunteer position as a long-term care ombudsman.

After 10 years as a volunteer ombudsman, she recently was honored by the Department on Aging for her dedication to nursing-home residents and their families. The award included a plaque and a $1,500 scholarship to attend the annual meeting of the National Consumer Voice for Quality Long-Term Care held in Orlando, Florida.

Ombudsmen visit residents of nursing homes and assisted living facilities to find out whether they are being cared for properly. Ombudsmen also provide confidential assistance to inform residents and families of their rights, and they can negotiate with nursing home officials, on behalf of residents, to improve conditions in nursing homes. A large majority of long-term-are ombudsmen are volunteers. They all go through training programs and can notify state officials or police when they suspect abuse or neglect by nursing home staff or family members. For more, read the story.


Robert W. Carter, Jr. is a Virginia attorney whose law practice is dedicated to protecting the rights of the victims of nursing home and assisted living neglect and abuse in Richmond, Roanoke, Norfolk, Lynchburg, Danville, Charlottesville, and across Virginia.

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