Nursing Home Agrees To Fine For Obstructing State Ombudsman

A company that owns two nursing home facilities has agreed to pay a fine and change practices for obstructing the work of a state ombudsman. The fine is $3,500 and the nursing home will no longer work to prevent residents from speaking to ombudsman, as they were doing previously. The state involved is one of few that can invoke penalties on homes.

“The administration making derogatory comments about the Ombudsman or saying ‘don’t talk to the Ombudsman, come to me instead’ that is obstruction and intimidation,” said the state ombudsman personally affected by the nursing home’s obstruction. She also offered a written statement, “This fine is one remedial aspect of a settlement agreement that addresses a situation in which the Ombudsman Program Staff and volunteers were not given timely access to documentation and information needed to resolve resident complaints and conduct investigations. ... Such actions constitute legally actionable interference.” For more, read the story.


Robert W. Carter, Jr. is a Virginia attorney whose law practice is dedicated to protecting the rights of the victims of nursing home and assisted living neglect and abuse in Richmond, Roanoke, Norfolk, Lynchburg, Danville, Charlottesville, and across Virginia.

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