Nursing Home Banner Falsely Advertises a 5 Star Rating

A nursing home has removed a sign advertising a five-star rating after a local news investigation into 2012 inspections at the facility that downgraded the rating.

Federal records show after the inspection that the facility was rated an overall three stars, and only two stars under the "Health Inspections" section.

Deficiencies in the Medicare inspection included improper administration of medications, having expired medications on site, and serving residents cold food. This inspection report was dated in August of 2012.

However, a banner advertising the facility's "5 Star Rating" had been hung outside the nursing home since at least May 2013. A nursing home spokeswoman said, “With respect to the banner hanging outside of the facility, facility staff have indicated to me that they inadvertently failed to take it down after their annual survey last year. It will be removed promptly." For more, read the story.


Robert W. Carter, Jr. is a Virginia attorney whose law practice is dedicated to protecting the rights of the victims of nursing home and assisted living neglect and abuse in Richmond, Roanoke, Norfolk, Lynchburg, Danville, Charlottesville, and across Virginia.

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