Nursing Home Reform Meets Obstacles Of Caregiver Abuse Complaint Backlogs

One state  working towards nursing home reform voiced complaints at an assembly oversight hearing recently. The executive director for Nursing Home Reform commented that the state was “extraordinarily unresponsive and has a long history of noncompliance." The investigations office for caregiver abuse also spoke of abuse complaint backlogs upwards of 700 people. However, the executive director said it was closer to 10,000 complaints.

However, the caregiver abuse investigation office was accused of dismissing claims with just one phone call. "At no time did we dismiss complaints with just one phone call. There were investigation steps used for every complaint allegation received," she said. "As the cases got older, there (was) less evidence, less witnesses to interview. But we investigated every complaint allegation received." For more, read the story.
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Robert W. Carter, Jr. is a Virginia attorney whose law practice is dedicated to protecting the rights of the victims of nursing home and assisted living neglect and abuse in Richmond, Roanoke, Norfolk, Lynchburg, Danville, Charlottesville, and across Virginia.

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