State Closes Assisted Living Facility Due to Abuse and Neglect

The state Department of Aging and Disability Services moved to close an assisted living facility last month after discovering severe neglect and abuse. Residents of the facility were subjected to repeated verbal and physical abuse, including being forced to wear soiled diapers wrapped in bags around their necks, according to state records.

The facility’s owner disputed the allegations that led to the April 15 shutdown of Affordable Quality Care Assisted Living Facility. She released a statement that her clients and their guardians loved and respected the facility. Family members of two residents have also spoken up in defense of the owner.

The extensive report released by the state alleged that residents repeatedly fell, leaving bruises on their faces and arms, and some had untreated bed sores on their buttocks. An employee had pictures on her cell phone of one resident whose forearms were bruised and wrapped in gauze, with evidence of bleeding underneath. The resident also had a gaping cut above his eyebrow that the employee said was caused by an altercation the man had with the facility's owner.

Residents, all whom have dementia according to the owner's testimony to the state, were left alone without supervision on several occasions, including once, when staff appeared to be absent an entire night. The state report, which led to the shutdown, was based on interviews with at least six former and current employees and events witnessed during state inspections.

State records show that investigators visited the facility during the past three years on similar accusations of abuse and neglect, but all complaints were unsubstantiated because of a lack of evidence. According to state records, All complaints against the facility in the past three years have been unsubstantiated until the investigation last month. For more, read the story.


Robert W. Carter, Jr. is a Virginia attorney whose law practice is dedicated to protecting the rights of the victims of nursing home and assisted living neglect and abuse in Richmond, Roanoke, Norfolk, Lynchburg, Danville, Charlottesville, and across Virginia.

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